Terms of service
1. Overview
This website is operated by The Good PC.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service.
These Terms comply with the Australian Consumer Law, and nothing in these Terms excludes your legal rights.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old, or
- You are using the site under supervision of a parent or guardian
3. Products & Services
We sell custom-built and pre-built PCs and related products.
We aim to ensure all product descriptions, specifications, and images are accurate. However:
- Minor variations may occur
- Availability may change without notice
- We reserve the right to discontinue products at any time
4. Pricing & Payments
- All prices are listed in AUD (Australian Dollars)
- Prices are subject to change without notice
- Full payment is required before dispatch
We reserve the right to cancel or refuse any order if:
- Pricing errors occur
- Fraudulent or suspicious activity is detected
5. Orders & Acceptance
After placing an order:
- You will receive an order confirmation
- This does not guarantee acceptance
We may cancel or reject orders at our discretion, including:
- Stock unavailability
- Incorrect pricing
- Suspected misuse or fraud
If cancelled, a full refund will be provided.
6. Shipping & Delivery
- Delivery times are estimates only
- We are not responsible for delays caused by couriers or external factors
Customers must ensure:
- Accurate delivery details
- Safe delivery location
Risk transfers to the customer upon delivery.
7. Warranty & Returns
All products are covered by our Warranty & Returns Policy.
Additionally, under Australian Consumer Law, you are entitled to:
- Repair, replacement, or refund for major failures
- Repairs or replacements for minor issues
These rights apply regardless of any stated warranty period.
8. Acceptable Use
You agree not to:
- Misuse or tamper with products
- Use systems for illegal activities
- Attempt to exploit vulnerabilities in our products or website
Improper use may void warranty (subject to consumer law rights).
9. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect or consequential losses
- We are not responsible for data loss, business interruption, or third-party software issues
Nothing in this section excludes rights under Australian Consumer Law.
10. Intellectual Property
All content on this website, including:
- Text
- Images
- Branding
is owned by or licensed to The Good PC and must not be copied or used without permission.
11. Privacy
Your personal information is handled in accordance with our Privacy Policy.
We collect and use data only as necessary to:
- Process orders
- Provide customer support
- Improve our services
12. Changes to Terms
We reserve the right to update these Terms at any time.
Changes will take effect immediately upon being posted on this website.
13. Governing Law
These Terms are governed by the laws of South Australia.
Any disputes will be handled within Australian jurisdiction.
14. Contact Information
For any questions regarding these Terms, please contact us via:
- Email: thegoodpcau@gmail.com
- Phone: 0479 082 430( business) or 042 333 2430( personal)